Delivery Timeline: Products are typically delivered within 7 working days after an order is placed. However, this timeline may vary based on the delivery location.
Free Shipping: All standard orders in India qualify for free shipping.
Possible Delays: Delivery times may be affected by public holidays, natural disasters, or other unavoidable circumstances.
Tracking Information: Customers will receive a tracking number and dispatch notification once the order is shipped.
Courier Services: We primarily use Delhivery & Bluedart Logistics for shipping. If unavailable in certain regions, we use other reputable courier providers.
Order Status and Support: For queries regarding delivery dates or tracking, customers may check their email or contact support@fraganote.com.
Order Cut-off Times: Orders placed after 12 PM will be shipped on the next day. We do not ship any goods on Sundays/Public Holidays due to unavailability of courier partners. Cut-off times are guidelines only; delays may occur due to payment authorization.
Delivery Estimate: Delivery times are estimates and calculated from the date of dispatch.
Uncontrollable Delays: We are not responsible for delays arising from exceptional or unforeseen circumstances.
Order Redirection: Once an order has been dispatched, we are unable to change the delivery address. Kindly check details at the time of checkout.
Change in contact details: Once an order has been dispatched, we are unable to change the contact details of phone numbers. Kindly check details at the time of checkout.
